h3Description /h3 pOperations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. /p pThe applicable collective agreement (CCNL) for this role is Logistica, Trasporto Merci e Spedizione. The position is classified at Level 1 or above, depending on the candidate's skills, competences and experience. /p h3Key job responsibilities /h3 pCreate, oversee, and drive a culture of safety and wellbeing /p pAnalyse and implement changes to keep quality and productivity at a consistently high level /p pOversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility /p pAnalyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence /p pWork collaboratively with management-level colleagues to standardise shift practices /p h3A day in the life /h3 pYou'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation.



A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. /p h3About the team /h3 pAmazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. /And we use the expertise of our people to get packages to their destination
- quickly, conveniently and sustainably. /p h3Basic Qualifications /h3 ul liExperience managing teams /li liExperience communicating with a wide range of stakeholders, including colleagues and leadership /li liExperience using data and metrics to drive improvements /li liSpeak, write, and read fluently in Italian /li liSpeak, write,



and read fluently in English /li liBachelor's degree /li /ul h3Preferred Qualifications /h3 ul liExperience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent /li liExperience in a logistics/operations environment /li liExperience working with the MS Office suite (Word, Excel, Outlook) in a professional environment /li liPreferred qualifications are not required to apply for a position at Amazon. li /ul pAmazon is an equal opportunities employer. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. /p pOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. /The base salary listed corresponds to working on a full-time basis. For tempo parziale hours, the salary will be pro-rated. /p pAmazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. p pIn addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. /

📌 Operations Area Manager, FC Operations (Italia)
🏢 Amazon
📍 Italia