Job Description
We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment. In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.

Key Responsibilities
Respond to customer inquiries via phone and email Assist clients with travel questions, reservations, and general support Provide accurate information about destinations, policies, and procedures Deliver professional, friendly,



and consistent customer service Follow company standards and operational guidelines Maintain clear documentation of customer interactions

Qualifications:
Strong communication and customer service skills Previous customer service experience preferred but not required Ability to work independently and manage time effectively Comfortable using computers, email, and online tools Detail-oriented with a solution-focused mindset Interest in the travel industry is a plus

What We Offer
Flexible scheduling (part time or tempo pieno) Training and ongoing support Growth opportunities within the travel industry Collaborative and supportive team environment

📌 Customer Support Specialist/Travel (Italia)
🏢 Hjbtravels
📍 Italia