Dayco is a global leader in the research, design, manufacturing, and distribution of essential engine drive systems. With a 120-year legacy, we deliver high-performance aftermarket solutions tailored to meet the unique needs of our customers. We create value through delivering efficient products and services coupled with reliable, innovative solutions. Partnering with major automotive, industrial, and aftermarket customers, our teams focus on continuous improvement, sustainability, and customer-driven innovation.
For our plant, we are looking for a Quality Engineer who will contribute to developing and strengthening customer relationships on all aspects related to product quality.
You will join a well-structured team, supported by experienced colleagues and the Plant Quality Manager, with a gradual path toward greater autonomy. This role is a key point of contact between the customer and our internal organization and a great opportunity to build strong skills in quality.
As a Quality Engineer, you will be responsible for:
Supporting customer complaint management: sharing issues with the working group, taking part in root cause analysis and in defining corrective actions, and verifying their effectiveness in the field
Preparing reasoned responses and analysis reports to send to customers
Monitoring the implementation and updating of action plans resulting from complaints, customer visits and audits
Processing statistical data on external non-quality costs (PPM, IPB, sorting costs, claims statistics, etc.)
Supporting the Quality Manager in defining production controls for finished products, semi-finished products and materials
Taking part in PPAP management during project development,



preparing documentation according to each customer’s requirements and using customer portals
Assisting colleagues in managing customer visits and audits (system, VDA, IATF) and in implementing the related action plans
Contributing to continuous improvement projects and actions aimed at improving corporate indicators, in line with group guidelines and standards
Master’s degree in Engineering (Mechanical, Materials or Chemical)
Recent graduates or candidates with up to 2 years of experience, including internships, preferably in quality or the automotive sector
Basic knowledge of the main quality tools
Good knowledge of English
Second-party auditor qualification (IATF 16949) and knowledge of the main Core Tools (APQP, PPAP, PFMEA, SPC, MSA) are preferred; the company will support the training path.
Type: Full-time position

At Dayco, we are more than a global leader in automotive solutions. We are a team of people driven by innovation, collaboration, and continuous improvement. Joining Dayco means becoming part of an organization that values its people, encourages new ideas, and provides opportunities to make a meaningful impact.
We believe our success comes from our people. We are committed to fostering a workplace where individuals are encouraged to bring their skills, ideas, and unique perspectives to help shape our future, and Move Forward, Always!
We welcome applications from all qualified candidates, employment decisions are made on merit, skills, and business needs, and all qualified candidates are considered fairly, regardless of race, age, gender identity, religion, sexual orientation, cultural background, disability, or any other protected attribute.
The pay range for this role is:

📌 CUSTOMER QUALITY ENGINEER (STAGE) (Chieti)
🏢 Dayco
📍 Chieti