Tenancy Support AssistantJob Description

WRE | World Real Estate

is looking for a highly organized and reliable individual with excellent interpersonal skills to join our team as a Tenancy Support Assistant.

The role is focused on post-lease operations and on managing the entire tenancy lifecycle, specifically the phase following the signing of the lease agreement (“post-lease signing”).

The Tenancy Support Assistant will be responsible for ensuring the proper administrative and operational management of active leases, providing consistent support and assistance to tenants, and coordinating activities with internal departments and service providers.
This is a technical-operational support role, focused on process execution and coordination rather than managerial or commercial decision-making.

Key Responsibilities

- Manage all activities related to the post-contract phase of lease agreements;
- Provide operational support and assistance to tenants throughout the tenancy period;
- Coordinate maintenance works, technical interventions, and service requests, liaising with suppliers, property managers, and tenants;
- Monitor lease documentation and ensure compliance with related administrative requirements;
- Handle communications in English with international clients, partners, and tenants;
- Collaborate with other company departments to ensure proper execution of internal procedures and high service standards.

Requirements

- Excellent command of English, both written and spoken (minimum level real HIGHB2 or C1/C2);
- Strong organizational and problem-solving skills;
- Precision, reliability, and a team-oriented attitude;
- Good knowledge of Microsoft Office Suite and digital document management tools;
- Previous experience in administrative, secretarial, or customer service roles is considered an advantage.

What We Offer

- A structured, dynamic, and professional work environment;
- Dedicated training on tenancy management processes;
- Full-time position with regular business hours;
- Gross Annual Salary (RAL): €22,000 – €27,000, depending on experience and skills;
- Severance pay (TFR) and performance-based bonuses;
- Opportunities for professional growth within the organization.

How to Apply

Send your CV and a short cover letter to [email protected], specifying “Application – Tenancy Support Assistant” in the subject line.

Contratto di lavoro: Tempo pieno

Retribuzione: €22.000,00 - €26.000,00 all'anno

Agevolazioni:

- Cellulare aziendale
- Computer aziendale

📌 Tenancy Support Assistant (Roma)
🏢 WRE - World Real Estate
📍 Roma