Join to apply for the Room Attendant role at Mandarin Oriental

Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide clientele.

Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.

Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.

Room Attendant

Mandarin Oriental, Lago di Como’s Room Attendant is in charge of making up the guestrooms and accounts for their cleanliness and tidiness during the guests’ stay and before their arrival.

Arrange all clothing items in occupied guestrooms making sure that they are folded or hung neatly according to standard as demonstrated

Set up turndown tray with water as well as other turndown amenities as demonstrated

Turn on stereo/television to appropriate welcome standard

Turn on appropriate lighting if guest is not present during service





Ensure guest has the correct amount of valet/dry cleaning/shoeshine bags/slips

Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task

Vacuum guestroom’s carpet furniture and baseboards according to standard during the service

Empty waste baskets

Recognize and report all missing, damaged or substandard furniture, fixtures and equipment

Ensure that all electronic devices (television, stereo, telephones) are working properly

Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards

Good knowledge of Italian and English

Ability to push and pull the housekeeping cart

Must be willing to work on a flexible schedule, weekends and holidays

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles.

📌 Room Attendant Hotel (Como)
🏢 Mandarin Oriental
📍 Como