Amazon EU SARL (Italy Branch) is seeking an ISX Program Manager to own the in-store returns experience across Italy's 17,000 partner and carrier locations. You will coach field teams, prioritize improvements with data, and drive measurable gains in speed, reliability, and customer satisfaction.
You will roll out scalable programs across the Italian network and influence EU-wide returns standards, while building a strong field-facing operation and reporting framework for ISX in Italy.
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📌 ISX Returns Program Manager, Italy — In-Store RLS (Italia)
🏢 Amazon
📍 Italia
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