The role

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Are you an

experienced technical operations leader

who enjoys developing people, solving complex engineering challenges and taking responsibility for the performance of critical facilities? At STACK Infrastructure, we build and operate Data Centres that support some of the world's leading technology companies. As our operations in Italy continue to grow, we're looking for

Critical Operations Managers to lead our technical teams and help maintain the high standards of safety, reliability and service our customers depend on.

In this role, you'll lead Critical Operations Technicians (COTs) and Critical Operations Engineers (COEs) supporting facilities that operate around the clock. Combining your technical background with strong people leadership, you'll oversee critical engineering systems, manage operational performance and help your team develop. You'll work closely with engineering colleagues, customers and suppliers in an environment where technical expertise, teamwork and sound decision-making matter. The COM role does not involve rotating shifts, although the teams you lead provide 24/7 operational coverage.

Key Responsibilities

Lead critical operations activities

for the Data Center, ensuring

safe and continuous operations

and

high-quality service delivery

Lead and manage the Critical Operations team

Monitor site operations

through

BMS and PMS platforms

Manage routine activities

on





electrical and mechanical equipment

Ensure

timely and effective responses

to

customer and user needs

Ensure all

scheduled maintenance activities

are completed on time

Manage critical situations

and

extraordinary operational activities

Plan and manage technical tasks and equipment

Apply

maintenance processes

and

operational methods

Verify compliance with

safety standards

and the correct use of

PPE

Manage relationships with customers and suppliers

Attend

periodic meetings

with customers

Prepare and maintain

operational documentation , including

RCA, SOP, MOP, EOP, and reports

Manage

customer cases

through

NetSuite

and activities through

Modius

Support the development of the

technical and interpersonal skills

of team members

Required Skills and Background

At least

5 years of experience

in

maintenance activities

within an

industrial environment ; experience in

critical environments

is an advantage

Good knowledge of

critical infrastructure maintenance and repair activities

High school diploma

or

University degree in Electrical or Mechanical Engineering





Strong knowledge of

safety regulations

and the correct use of

PPE

Customer-oriented mindset

and

service approach

Strong

communication, interpersonal, and team management skills

Good

digital skills

and familiarity with

Microsoft Office applications (Word, Excel, PowerPoint)

Knowledge of

NetSuite

and

Modius

is considered an advantage

Fluent in

Italian

and good command of written and spoken

English

What We Offer

Salary Range (Gross Annual Salary - RAL): €70.000 - €85.000 + performance premio

Contract type:

Italian

CCNL Commerce (Commercio - Terziario, Distribuzione e Servizi)

Meal vouchers

and

corporate welfare program

Health insurance

and access to the

complementary pension fund , in accordance with the collective agreement

Work on critical digital infrastructure,

supporting the development and operation of some of Europe's most advanced data centre environments

Build your future with STACK, gaining exposure to

large-scale projects

and clear

opportunities for professional growth

across a fast-growing European platform

The compensation range shown reflects the expected salary range for this position. Final compensation will be determined fairly and transparently within this range, based on the candidate's professional experience, skills and qualifications.

About STACK Infrastructure

STACK is a proven, trusted partner for the world’s most innovative c

📌 Critical Operations Manager (Siziano)
🏢 STACK Infrastructure EMEA
📍 Siziano