As Genesis Sales Operations Analyst, you will support Genesis sales performance and deliver an exceptional customer journey through efficient vehicle ordering, allocation, stock management and delivery processes. Acting as a key interface between retailers, headquarters, logistics partners and internal stakeholders, you will help drive operational excellence, retailer performance and business growth. We want you to:
* Prepare and maintain regular reports covering retail sales, wholesale, order bank, stock, registrations and deliveries
* Monitor sales performance against targets and identify trends, opportunities and risks
* Support sales forecasting and budget planning activities through accurate data analysis
* Develop ad hoc analyses to support management decision-making and business reviews
* Manage the end-to-end vehicle ordering process, ensuring order accuracy and timely execution
* Monitor order bank, production status, inbound pipeline and vehicle availability
* Coordinate vehicle allocation activities, balancing business priorities, retailer requirements and customer demand
* Support stock management strategies aimed at maximizing conversion opportunities
* Coordinate vehicle logistics and delivery planning to ensure a seamless customer handover process
* Provide guidance and support to retailers on ordering, allocation, stock availability,



vehicle status and delivery planning
* Monitor retailer performance KPIs and support actions aimed at improving sales effectiveness and customer satisfaction
* Collaborate closely with Sales, Customer Experience, Finance, Marketing, Network Development, Logistics and HQ teams
* Support the implementation of new systems, tools and operational procedures while ensuring compliance with internal policies and reporting requirements About you:
* Bachelor's degree in Business Administration, Economics, Engineering or a related discipline
* 3-5 years of experience in Sales Operations, Dealer Support, Sales Administration or a related automotive function
* Automotive industry experience is strongly preferred; premium automotive experience is a plus
* Fluent Italian and English, both written and spoken
* Advanced proficiency in Microsoft Excel and reporting tools
* Strong analytical mindset, customer focus and stakeholder management skills

What we offer
* The opportunity to join a premium automotive brand in a dynamic and international environment
* Continuous training and professional development opportunities
* Competitive salary and benefits package, with an Annual Gross Salary starting from €34.000, depending on experience
* Flexible

working hours
and hybrid working policy #J-18808-Ljbffr

📌 Genesis Sales Operations Analyst (Lombardia)
🏢 GENESIS
📍 Lombardia