- Wealth and Asset Management
- Senior Associate/WM Associate/Investment Manager
- Tempo pieno
Italy
Business Support Project Manager, Milan (IT) based
- Wealth and Asset Management
- Senior Associate/WM Associate/Investment Manager
- Full time
- Milan
Italy
Business Support Project Manager
Location: based in Milan, but availability to travel to Paris often
Department: Operations
Contract: Full-Time | Permanent | CBA: banking, 3rd Professional Area | Base Salary Range: 36k-40k
The Business Support & Projects Manager supports Front Office teams in their day-to-day activities and contributes to the continuous improvement and transformation of operational processes.
S/he acts as a key point of contact between the business, support and control functions, coordinating cross-functional projects and implementing Group initiatives locally. In this capacity, the function facilitates day-to-day operations, supports the effective adoption of tools and processes, and translates the needs of private bankers and assistants into operational solutions aligned with the Group operating model.
Key responsibilities
YOUR ROLE
The Candidate will join Rothschild & Co Wealth Management Italy at a key stage of its development, and will ensure the smooth,
controlled and scalable operation of Front Office activities, building on Group standards while incorporating the operational, regulatory and commercial requirements specific to Italy.
1. Operational support for the Front Office
- Act as the primary point of contact for private bankers and assistants on operational matters involving cross-functional teams, including Onboarding, Operations, IT and Compliance.
- Assess and qualify requests, distinguish user-related issues from specific business needs, and follow them through to implementation or resolution.
- Prepare and lead regular meetings with Front Office teams, communicate new processes and support users in adopting them.
- Understand and contribute to the continuous improvement of Group operational processes and procedures; establish the local procedures required for the effective operation of the branch while maintaining the highest possible level of alignment with Group-wide processes.
- Draft and maintain procedures, operating instructions, user guides, FAQs, training materials and launch communications in Italian and English.
- Act as the Data lead: build an in-depth understanding of data held across the
📌 Business Support Project Manager, Milan (Lombardia)
🏢 Rothschild
📍 Lombardia
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