ppstrongLocation: /strong GreecebrstrongWork Model: /strong Remote, Greece-basedbrstrongEmployment Type: /strong Full-timebrstrongLanguage Requirement: /strong Italian and English /ph3strongAbout The Role /strong /h3pWe are hiring an strongItalian-speaking Customer Support Representative /strong to join an international customer service project based in strongGreece /strong. /ppIn this role, you will support Italian-speaking customers through strongphone and digital channels /strong, assist with general inquiries, resolve customer issues efficiently, and provide a professional and positive customer experience. /ppThis is a strongremote position within Greece /strong. Candidates may already be based in Greece or be open to relocating,
with relocation support available /ph3strongResponsibilities /strong /h3ulliAssist customers through phone and digital support channels /liliRespond to customer inquiries professionally and efficiently /liliIdentify customer needs and provide accurate information /liliResolve customer issues with empathy and a customer-focused approach /liliEscalate complex cases when necessary /liliFollow established procedures and quality guidelines /liliMaintain a high standard of customer experience /li /ulpThese responsibilities generalize the project's actual phone/digital support, issue resolution, escalation, and quality-process duties without tying the post to the specific end client. /ph3strongRequirements /strong /h3ulliNative-level or strongC1 Italian /strong /lilistrongB2 English /strong or higher /liliStrong verbal and written communication skills /liliComfortable using computers and digital applications /liliCustomer-focused and solution-oriented mindset /liliGood communication and problem-solving skills /liliAble to work remotely from Greece /li /ulpThe source specifically requires Italian at native/C1 level and English B2. /ppInterested candidates are welcome to apply by submitting their strongupdated CV in English /strong to /p /p #J-18808-Ljbffr
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