About the job Back Office Gaming Support Specialist Description
*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
We arelooking for passionate Back Office Gaming Support Specialists with German to join our Game Support Team - get the job you will enjoyA typical day:
Assist our players with any issues they might experience or report
Focus on the player and provide the ultimate player experience
Listen to the voice of the players and communicate it further to the appropriate teams
Work with our team to improve our processes
If you have:
Fluency in German and a good command of English
Gaming experience - you have played games and you can relate to a player's concept, community, and mindset
Player empathy and understanding a player's perspective when tackling their issues
Understanding of Player Support




Desire to help the players as best as possible and to contribute to the team's success
We Offer:
Relocation Premio: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Fully paid training
Stable job and career development opportunities
Additional health insurance
More than fifty benefits and services to choose from
Positive international working environment
Support and learning
We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects
For applications or inquiries , please contact me at
#J-18808-Ljbffr

📌 German-Speaking Game Support Specialist (Turbigo)
🏢 Cross Border Talents
📍 Turbigo