UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

Job Purpose

The Operations Officer's effective performance directly contributes to the Office of Strategy & Evidence (OSE)'s operational effectiveness and ability to deliver on its strategic mandate by ensuring efficient, responsive, and fit-for-purpose operational services. Through these results, the Operations Officer contributes to a well-governed, efficient, and fit-for-purpose Operations function that enables OSE teams to focus on their substantive mandate and supports OSE in delivering high-quality strategy, evidence, and knowledge in support of UNICEF’s results for children. The ability to support assessment, mitigation, monitoring, review, and reporting on the most significant risks that could potentially harm the organization is a critical element of UNICEF’s risk and internal control performance management framework. Risk management skills are necessary to safeguard UNICEF’s reputation, resources, continuity of operations, and reputation to fulfill our primary mission to save and protect children, globally.

Responsibilities

As part of the OSE Operations team and under the supervision of the Chief of Operations, the Operations & Administrative Officer (P2) will provide professional oversight, coordination,



and technical support for the effective delivery of administrative and operational services across OSE. The P2 will supervise designated General Service staff within the Operations function, providing guidance, oversight, and support to ensure effective performance, foster a positive and inclusive work environment, and support staff development and career growth. The position will contribute to the strategic oversight and effective management of OSE’s administrative operations, encompassing premises and facilities management, administrative and common services, events management, protocol, security and Business Continuity, local procurement, and related office services. The Operations Officer will also be responsible for managing and monitoring the operational budget, ensuring compliance with financial regulations and policies, and providing timely and accurate financial reports. This role requires strong analytical and problem-solving skills to identify operational challenges and develop effective solutions.

Work Experience

A minimum of two years of relevant professional experience in operations management, administration, or a related field is required. Experience in a UN or international organization is an asset.

Skills

Operations Management, Administrative Support, Budget Management, Risk Management, Supervision, Coordination, Technical Support, Facilities Management, Procurement, Business Continuity, Financial Reporting, Problem-Solving

Languages

Required Not informed

📌 Operations Officer (Toscana)
🏢 UN Atlas
📍 Toscana