pZespri is more than simply the world’s single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world’s largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers. /p h3He aha te mahi? What's the role? /h3 pBased in Bologna, the Quality Claims Specialist is an integral part of the European Quality team and reports to the Quality Claims lead. The role is responsible to carry out claim inspections across Europe with reference to Italy and its neighboring countries according to Zespri Global Procedures. The primary purpose of this position is to promote quality across customers in order to reduce the cost of quality. /p pbPlease take note that this is a 12 months fixed term opportunity. /b /p h3Accountabilities /h3 ul liConduct customer‑level inspections in accordance with Zespri procedures /li liConduct supply‑level inspection in accordance with Zespri procedures /li liCollect results and feedback while fostering strong customer relationship /li liCollect quality market results to provide feedback to EU suppliers /li liSchedule the visits to carry out claim inspection efficiently /li liProvide the team with inspection outcomes, quality results, and reports /li liFollow up and report on quality issues identified by outturn reports or customer complaints/claims if necessary /li liSupport projects beyond claim inspections,



including product audit and quality assurance initiative /li liQuality and claims data analysis to monitor trends /li liOffer assistance to the wider ZGS Italy team when required. /li /ul h3Ko wai koe? Who are you? /h3 pThe ideal candidate will have experience in quality assurance and/or claims inspection. You will also bring: /p ul liAn agricultural or scientific background. /li liFlexibility and willingness to travel across Italy and Europe as required. /li liProfessional proficiency in Italian and English, with the ability to communicate technical information clearly. /li liA valid driver’s licence and the ability to travel nationally and internationally within the EU. /li liFlexibility around working hours, particularly during the main season, with availability by phone and email when required. /li liSound working knowledge of Power BI. /li liStrong written communication and reporting skills, with excellent attention to detail when documenting inspections and monitoring quality standards. /li liStrong customer communication and relationship skills, including the ability to explain technical and quality‑related information clearly, discuss concerns with clients, and collaboratively identify solutions. /li liStrong investigative and analytical skills, with the ability to assess information, identify root causes of quality issues, and contribute to improvements in quality control measures. /li /ul pOur people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally.



Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of making it happen, creating real connections, and leaving a legacy. Join us in shaping our future and be part of a truly unique organisation. /p ul liCompetitive base salary of between EUR39,000 and EUR43,000. Please note that individual total compensation will vary based on factors such as qualifications, skill level, competencies, performance and work location. /li liFlexWELL flexible work ethos; WFH the office. /li liAdditional paid annual leave day per year (Zespri Day). /li liGlobal Life and Permanent Disability Insurance. /li liGroup Medical Insurance benefits. /li /ul pTono mai inaianei! Applications close b11 November 2026 /b /p pAt Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email /p h3Agency /h3 pZespri will not accept applications or contact from any temporary staffing agency, placement service or professional recruiter for this vacancy (“Agency”). /p pWhere Zespri requires the support of an agency to fulfil a vacancy, we will proactively seek this support from our network of Agencies. We respectfully ask that you do not contact Zespri or any of its affiliates/employees regarding vacancies, and reserve the right not to reply. /p pZespri will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. /p #J-18808-Ljbffr

📌 Quality Claims Specialist (Bologna)
🏢 Zespri
📍 Bologna