La storia di Cartier si fonda su audacia e passione. Da oltre 170 anni abbracciamo uno spirito audace e pionieristico che continua a ispirare i nostri team in tutti i Mestieri, dalle boutique ai laboratori e agli uffici aziendali. I nostri 9000 collaboratori di 105 nazionalità sono uniti da uno spirito indipendente condiviso e dall'impegno per l'eccellenza, impegnandosi ad arricchire costantemente il patrimonio della nostra Maison, spingendosi oltre i confini della creatività. YOUR MISSION As part of the Client Engagement Team, you will support the Client Engagement Project Manager in analysing our clients’ profile, building monitoring dashboards and ensuring our database quality both in Italy and Greece and in an omnichannel perspective. You will be in direct contact with boutiques, commercial & marketing departments,



Europe regional teams and Headquarters. HOW WILL YOU MAKE AN IMPACT? CLIENT DATA, PROFILING & KNOWLEDGE

- Build and monitor client profile analysis for strategic documents and projects and adhoc requests, in collaboration with management and other teams (commercial, marketing)
- Participate in setting client KPIs in an omnichannel landscape and monitor performance across all channels (retail, e-commerce & external partners)
- Review yearly documents and build a relevant synthesis to share locally
- Proactively suggest and build adhoc analysis in order to improve our clients’ knowledge
- Support CRM team in the monitoring of

📌 Client Data & Knowledge Trainee (Milano)
🏢 Richemont
📍 Milano