Shopping Consultant (Sales Advisor)

Shipside

Career

[Apply](#) Are you ready to turn your sales expertise into unforgettable guest experience while driving commercial success onboard? Drive success, Live your ambition.

What You Will Do

Customer Relationship & Guest Experience

- Build trusted relationships with guests, acting as their onboard consultant and point of reference.
- Understand guest needs and use engaging storytelling to inspire guests and enhance their cruise journey.

Consultative Selling & Revenue Growth

- Recommend the right product, service or experience at the right moment, through a consultative approach.
- Maximize revenue through cross-selling and up-selling opportunities.
- Overcome objections, guide purchasing decisions and successfully close sales.

Commercial Excellence & Business Impact

- Apply retail best practices, including visual merchandising, process optimization and asset protection.
- Monitor sales targets and support onboard departments in achieving their commercial goals.
- Support the development of sales capabilities across onboard teams.
- Actively contribute to revenue meetings, proposing new ideas to drive business growth.

Safety & Professional Standards

📌 Shopping Consultant (Sales Advisor) (Genova)
🏢 Costa Crociere
📍 Genova