Multilingual Customer Support Specialist — Remote/On-site (Italia)

Multilingual Customer Support Specialist — Remote/On-site (Italia)

01 nov
|
Cross Border Talents
|
Italia

01 nov

Cross Border Talents

Italia

Job Title: Customer Support Specialist (Remote / On-site) - Greece Languages Required: - Italian + English - French + English - Portuguese +

English Location: Athens, Greece On-site or Remote (within Greece)

About the Role:

We are looking for motivated and customer-oriented Customer Support Specialists fluent in English along with one of the following languages: Italian, French, or Portuguese. In this role, you will assist international clients via chat, email, and phone, providing top-tier service and issue resolution.

Key Responsibilities: - Handle customer inquiries efficiently through phone, email, and live chat in your assigned language and English. - Provide accurate information and troubleshoot issues regarding customer accounts, services, or products. - Maintain high customer satisfaction by resolving inquiries in a timely and professional manner. - Collaborate with team members and internal departments to escalate complex cases.

Requirements: - Fluency (C1/C2) in Italian, French, OR Portuguese. - Professional working proficiency B2 in English.



- Strong communication and interpersonal skills. - Basic computer literacy and ability to adapt to new software tools. - Previous experience in customer support or call center operations is a plus, but not required. - Eligible to work in Greece (EU citizenship or valid work permit).

What We Offer: - Competitive salary package + language bonuses. - Flexible work arrangements (On-site in Athens or Remote options). - Relocation support package for candidates moving to Greece (if applicable). - Complete training and onboarding program. - Opportunities for career growth in an international environment. xcldrub

Controlli attentamente tutta la documentazione richiesta per la candidatura prima di fare clic sul pulsante apposito in fondo a questa descrizione.

you can also send me your CV via email:

#J-18808-Ljbffr Per questa posizione sono disponibili opzioni di lavoro a distanza/a casa.

📌 Multilingual Customer Support Specialist — Remote/On-site (Italia)
🏢 Cross Border Talents
📍 Italia

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