How You’ll Live Your Ambition Based in Genoa, the Emergency Response Manager within the Crisis Management & Business Continuity dept, will play a key role in safeguarding guests, crew members, business operations, and the Costa brand during emergencies and business disruptions. You will support coordinated crisis response and the continuous development of Costa’s preparedness, resilience, and business continuity capabilities across shoreside offices and shipboard.

Demonstrate Your Passion

- You will act as a key member of Costa’s emergency response organization, coordinating and supporting the management of incidents affecting guests, crew, operations, or corporate reputation.
- You will connect the relevant operational and corporate stakeholders to enable a timely, aligned,



and effective response throughout the incident lifecycle.
- Your coordination skills will shine as you keep stakeholders appropriately informed and aligned, even when information is evolving and decisions are time-critical.

Get Things Right

- You will coordinate activities effectively by assessing potential impacts and anticipating scenarios that could arise and lead to further escalation.
- You will contribute to post-incident reviews, lessons learned, and corrective action tracking, turning experience into stronger organizational resilience.
- You will help activate and coordinate Business]]>

📌 Emergency Response Manager (Genova)
🏢 Costa Crociere
📍 Genova