Ready to be the founding Key Account Manager for Italy? Join Synmatch AI's client as a Key Account Manager, Northern Italy with a pharmaceutical company specializing in anaesthesia, critical care, and sepsis management solutions. As the first KAM hire for this market, you'll develop and execute strategic account plans across hospitals and healthcare networks throughout Northern Italy.

Our client seeks an experienced pharmaceutical sales professional to build trusted relationships with anesthesiologists, intensivists, infectious disease specialists, pharmacists, and procurement teams. You'll identify decision-makers across complex, multidisciplinary hospital organizations while driving sustainable product adoption and sales growth.

This role combines clinical expertise with commercial excellence, where you'll support tenders and contract negotiations, provide proactive clinical and commercial knowledge transfer, and represent the company at congresses and educational events across the region.

Key responsibilities

Strategic Account Planning: Develop and execute strategic account plans for target hospitals and healthcare networks

Drive Sustainable Growth: Identify business opportunities and drive product adoption, utilization, and sustainable sales growth

Stakeholder Relationships: Build and maintain trusted relationships with anesthesiologists, intensivists, infectious disease specialists, pharmacists, procurement teams, and other key stakeholders

Decision-Maker Engagement: Identify and engage decision-makers across complex, multidisciplinary hospital organizations

Tender Support: Support tenders, contract negotiations, and implementation activities

Long-Term Partnerships: Develop lasting partnerships with clinicians and hospital decision-makers

Knowledge Transfer: Provide proactive product and application-specific knowledge transfer, considering both clinical and commercial aspects

European Collaboration: Collaborate closely with colleagues across European teams, contributing to a strong,



customer-focused organization

Industry Representation: Represent the company at congresses, educational meetings, and regional events

Pipeline Management: Maintain accurate CRM records, forecasts, and territory plans

Candidate requirements

Pharmaceutical Sales Experience: 4-5 years of professional experience in pharmaceutical or medical sales, ideally within the hospital environment

Proven Track Record: Demonstrated success building customer relationships, identifying opportunities, and achieving commercial results

Communication Excellence: Strong communication, presentation, negotiation, and closing skills

Hospital Systems Knowledge: Knowledge of hospital tenders, procurement pathways, and multidisciplinary stakeholder management

Clinical Specialization: Commercial experience in one or more of: Anesthesia, Critical Care/ICU, Sepsis Management, Infectious Diseases/Anti-Infective/Antibiotic therapies

Treatment Pathway Knowledge: Good understanding of acute care and critical care treatment pathways

Independent Work Style: Ability to work independently, organize and manage territory effectively, and take ownership of results

Collaborative Mindset: Team-oriented approach with ability to work effectively across European teams

Language Skills: Fluent Italian and English (spoken and written)

Location: Residence within Milan/Northern Italy region with willingness to travel as required

Benefits and perks

Competitive Compensation: EUR 60,000-76,000 gross annual base plus 25% performance premio

Founding Role: Be the first Key Account Manager hire for the company in Italy with significant territory‑building opportunity

European Collaboration: Work alongside European teams in a collaborative, cross‑border environment

Professional Development: Opportunities for clinical and commercial knowledge growth

Industry Visibility: Represent the company at congresses and educational events across the region

Car Allowance: Possible car allowance available (amount to be determined)

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📌 Key Account Manager (Milano)
🏢 Synmatch AI
📍 Milano