pCome work at a place where innovation and teamwork come together to support the most exciting missions in the world! bTechnical Account Manager /b Remote Location - Milan or Rome The Technical Account Manager (TAM) is responsible for actively driving and managing the post- sales process with Enterprise-level customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. The TAM is also a quota-carrying role with responsibility for supporting customer retention, renewals, and account growth by combining technical credibility with strong commercial awareness. bResponsibilities /b /pulliPartner with customers to drive successful adoption and utilization of Qualys solutions. /liliOwn and manage renewal and upsell/new business pipeline activity for assigned accounts, developing account strategy, expansion planning, and renewal execution. /liliProvide functional and technical support to customers. /liliDeliver high-level and detailed sales presentations. /liliResponsible for attending conferences, seminars, etc. /liliLead Quarterly and Executive Business Reviews (QBRs/EBRs), roadmap discussions, and strategic planning sessions that tie account health to expansion and renewal outcomes. /liliConduct periodic business reviews to align customer objectives with platform adoption, utilization, and business outcomes. /liliCarry out technical Proof-of-Concept activities, demonstrations, and customer enablement sessions as needed. /liliRespond to functional and technical elements of RFIs/RFPs. /liliWork closely with key focus partners, creating joint business plans aligned with both organizations' goals.



/liliQualify and progress opportunities using MEDDPICC or a similar sales qualification methodology. /liliMaintain accurate visibility of customer opportunities and pipeline activity through the Company's CRM. /liliAct as a customer advocate by conveying customer feedback, requirements, and enhancement requests to Product Management and Engineering teams. /li /ul bQualifications /b ulliFluent Italian and fluent English /liliIdeal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions. /liliKnowledge in a variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley (SOX), etc. /liliMust possess strong presentation skills and be able to communicate professionally in response to emails, RFPs, and when submitting reports. /liliMust be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff. /liliOrganized and analytical, able to eliminate sales obstacles through creative and adaptive approaches. /lili5-7 years relevant experience. /liliBachelor's degree or equivalent experience. /liliExcellent written and oral communication skills. /liliAble to travel throughout sales territory and other locations as needed. /liliDemonstrated ability to combine technical expertise with commercial judgement and work effectively against renewal, retention, growth, and quota expectations. /liliExperience supporting renewals, identifying expansion opportunities, and managing customer success or account growth initiatives. /liliExperience conducting customer business reviews, technical workshops, or executive-facing presentations is preferred. /li /ul #J-18808-Ljbffr

📌 Technical Account Manager (Italia)
🏢 Qualys
📍 Italia