Associate Director - Customer Partner (Pavia)

Associate Director - Customer Partner (Pavia)

01 nov
|
Kyndryl
|
Pavia

01 nov

Kyndryl

Pavia

Overview

In this role, you will drive growth and profitability for Kyndryl’s key accounts by building deep executive relationships and identifying opportunities across offerings. You’ll lead strategic account planning, collaborate with cross-functional teams, and expand revenue while minimizing erosion in renewals. You will act as a trusted advisor to top-level clients, delivering tailored solutions and ensuring client success. This position offers impact at scale within a supportive, hybrid-friendly culture that values belonging and continuous development.

Retribuzione / Benefits

- Be Well programs
- hybrid-friendly culture
- career development and certifications
- learning opportunities with Microsoft, Google, and Amazon

Responsabilità

- Manage one or more portfolio or strategic accounts and drive growth
- Identify and qualify new opportunities and expand existing work into larger scopes
- Own the account P&L; and ensure profitable outcomes
- Lead end-to-end sales processes from prospecting to closing and beyond




- Collaborate with sales and cross-functional teams to ensure seamless account management
- Drive customer satisfaction and renewals while maintaining strong governance and compliance
- Develop and execute cutting-edge account strategies aligned with client needs
- Build relationships with key decision-makers and deliver tailored solutions

Requisiti fondamentali

- 5+ years experience running account P&L;
- 5 years of experience managing sales process end-to-end
- Deep knowledge of business and technology trends and industry best practices
- Proven experience with revenue growth, cost, profitability, trends, and risks
- Open minded and empathetic approach in relationships with customers

- Growth mindset
- Customer-focused
- Inclusive and collaborative
- Sales experience in technical solutions
- End-to-end sales process management
- Account planning and KPI tracking

📌 Associate Director - Customer Partner (Pavia)
🏢 Kyndryl
📍 Pavia

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