Overview

In this role you drive the on-property group sales effort, leading a team to achieve revenue goals while delivering exceptional guest and associate satisfaction. You collaborate with cross-functional teams to implement brand standards and maximize group revenue through up-selling and accurate forecasting. You act as the on-site liaison for group sales within peak room parameters and close group business. You will lead inspections, support brand initiatives, and guide the sales operation to ensure seamless turnover from sales to operations.

Responsabilità

- Lead the on-property group sales team to meet revenue goals
- Collaborate with DOSM, DOGS and Revenue teams on sales strategy
- Respond to group/catering opportunities within peak room parameters
- Close opportunities through negotiation and contract execution
- Forecast revenues and manage group sales budgets and reporting




- Coordinate on-property resources to support sales strategies and promotions
- Ensure adherence to Marriott Customer Service Standards and Brand Standards
- Oversee customer issue resolution and maintain high service levels
- Mentor and manage direct reports; set performance goals and conduct reviews
- Support brand initiatives and participate in business planning and reviews

Requisiti fondamentali

- 2-year degree or 4-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
- 4 years experience in sales and marketing or related area
- Demonstrated supervisory experience
- Group sales experience (preferred)
- Strong negotiation and contract closing abilities

- leadership
- collaboration
- excellent customer service
- revenue forecasting
- upselling
- contract negotiation

📌 Assistant Director of Group Sales (Pavia)
🏢 Marriott International
📍 Pavia