Job Description:

Your tasks:

+ Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance.
+ Diagnoses equipment problems to the major sub-sections of the system (i.e. controllers, hydraulics, data acquisition systems, transducers, grips, fixtures, etc.) Restores equipment operations.
+ Performs calibrations relevant to assigned customer base independently.
+ Coordinates and conducts installation and maintenance activities.
+ Implements the operational requirements of the MTS Corporate and Field Service Quality System.
+ Assists as requested to support service sales efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing.
+ Maintains service documentation in requested format for all service activities delivered at customer sites as assigned.
+ Manages all assigned assets according to company policy (i.e. automobile, financial instruments, and service equipment).
+ Maintains current knowledge and training in MTS technology and products.
+ Other duties and special projects as assigned.

Your qualifications:

+ Diploma of technical high school or 3 years graduation in electrical engineering or similar qualification.
+ 7-10 years of relevant experience incl.

support and service.
+ Good oral and written English and Italian communication skills.




+ Ability to work with high degree of personal discipline.
+ Problem solving and analytical business skills.
+ Willingness to travel.
+ Must possess a valid driver’s license and able to obtain automobile/liability coverage.

What we offer you:

+ Permanent employment contracthigh school or 3 years graduation in electrical engineering or similar qualification.
+ Attractive salary.
+ Company car also for private use.
+ Work-life balance - we value a good work-life balance.life balance - we value a good work-life balance.
+ Wide range of further training opportunities and internal talent programs; support of personal growth through educational leave.
+ Long-term career opportunities in the MTS and ITW network.
+ International working environment in daily business.
+ Cross-national activities and events to exchange expert knowledge.
+ National and international employee resource groups (e.g. women's, young professional and pride network).
+ Familiar atmosphere with regular team and company events.
+ Commitment to sustainability and environmental protection.
+ Corporate benefits program in the ITW network.

Compensation Information:

The expected annual gross salary range for this position is between 45.000 and 50.000 EUR.

The final offer will be determined based in the candidate´s skills, experience, qualifications, and internal equity considerations.

📌 Field Service Engineer (f/m/d) Torino area
🏢 ITW
📍 Torino