Job ID: 10381837 | Amazon.Com Services LLCOur WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer‐focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent, engage them during shifts to maintain the highest levels of safety, quality, attendance, and performance, and provide the tools needed for success while driving improvements in productivity and efficiency through data‐driven decisions and analytical problem‐solving. You will also play a key role in maintaining our customer expectations to ensure orders are delivered at the right time and to the right location.Our operation's workflow has three major components: First mile – where the product is housed and ready for order; Middle mile – where theorder is hauled to your area; and Last mile – when the product is delivered to the customer's door. While each workflow varies slightly, our vision and dedication to the customer remain constant.Key Responsibilities and Job ElementsSupport, mentor, and motivate your salaried and hourly workforceLead large‐scope projects with site and regional impactBuild and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to load balanceManage safety, quality, productivity, and customer delivery promisesCollaborate with all support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to develop plans that meet business objectivesLift up to 49 pounds and frequently push, pull, squat, bend,



and reachStand/walk for up to 12 hours during shiftsWork in environments where noise levels vary and can be loudWork in environments subject to variable temperatures and weather (delivery stations include outside loading departments)Continuously climb and descend stairs (applies to sites with stairs)Work a flexible schedule, including weekends and/or overnight shiftsProvide the team with the tools needed for success and drive improvements in productivity and efficiency through data‐driven decisions and analytical problem‐solvingBasic Qualifications3+ years of employee and performance management experienceBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experienceWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPreferred Qualifications1+ years of performance metrics, process improvement, or lean techniques experienceExperience managing a team of 2+ salaried employees and 70+ indirect employeesExperience scoping, leading, and implementing process improvements through Lean process, Kaizen, and/or Six SigmaDemonstrated problem‐solving and analytical skillsExcellent customer service, communication, and interpersonal skillsTrack record of meeting or exceeding department performance goalsA bachelor's or master's degree in Engineering, Operations, Supply Chain/Logistics, or a related fieldExperience in military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environmentsBenefitsBase salary range: 81,900.00–122,800.00 USD annually. Your Amazon package will include sign‐on payments and restricted stock units (RSUs). Final compensation is determined based on experience, qualifications, and location. Amazon offers comprehensive benefits, including health insurance (medical, dental, vision, prescription, Basic Life & AD&D, supplemental life plans), Employee Assistance Program, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave.Amazon is an equal‐opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr

📌 Operations Manager - El Paso, Tx - $81,900 - $122,800 A Year (Torino)
🏢 Amazon.Com Services
📍 Torino