About iMile

iMile is a technology-driven logistics and last-mile delivery company headquartered in Dubai, established in 2017. We specialize in last-mile delivery, cross-border e-commerce logistics, and fulfillment solutions, operating across more than 30 countries.

Job Summary

We are looking for a proactive and experienced Recruitment Specialist to join our team in Italy.

The successful candidate will be responsible for managing end-to-end recruitment activities while supporting employee relations, HR administration, and day-to-day HR operations. This role requires someone who can attract and hire the right talent, maintain positive employee relationships, handle workplace concerns, and ensure HR practices comply with Italian labour laws and employment regulations.

Key Responsibilities

1. Recruitment & Talent Acquisition

- Manage the end-to-end recruitment process, from job posting and sourcing to interviewing, selection, and onboarding.
- Source candidates through Linked In, job portals, recruitment agencies, referrals, and other channels.
- Coordinate interviews with hiring managers and department heads.
- Develop and maintain a strong candidate pipeline for operational, commercial, and corporate positions.
- Negotiate offers and coordinate employment documentation with selected candidates.
- Monitor recruitment progress, hiring timelines, and recruitment KPIs.
- Support workforce planning and hiring requirements across different business functions.

2. Employee Relations (ER)

- Handle day-to-day employee relations matters, concerns, and workplace grievances.
- Act as a point of contact for employees and managers regarding HR-related matters.
- Support investigations involving employee complaints, misconduct, disciplinary issues, and workplace conflicts.
- Coordinate disciplinary procedures, warning letters, and employee documentation in line with company policies and Italian labour regulations.
- Support employee engagement,



retention, and workplace initiatives.
- Assist managers in addressing employee performance and behavioural concerns.
- Maintain proper documentation and confidentiality of employee relations cases.

3. HR Operations & Administration

- Coordinate employee onboarding, induction, and offboarding processes.
- Maintain accurate employee records, personnel files, and HR databases.
- Support employment contracts, renewals, amendments, and other HR documentation.
- Coordinate with payroll and HR teams regarding employee changes, attendance, leave, and other employment matters.
- Ensure HR documentation and processes comply with applicable Italian labour laws and regulations.
- Support HR reporting and other administrative activities as required.

Qualifications & Requirements

- Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
- 3–5 years of experience in Recruitment / Talent Acquisition, preferably with additional Employee Relations experience.
- Previous experience handling both recruitment and general HR responsibilities.
- Good knowledge of Italian labour laws, employment regulations, and HR practices.
- Experience managing employee grievances, disciplinary matters, and workplace investigations.
- Strong sourcing, interviewing, and stakeholder management skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced logistics or operational environment.
- Proficiency in MS Office and HRIS / ATS platforms.

Language Requirements

- Fluent in Italian (mandatory).
- Good command of English (mandatory).

Preferred Experience

- Experience in logistics, courier, e-commerce, transportation, or supply chain industries.
- Experience supporting both blue-collar and white-collar recruitment.
- Experience working in a multinational or fast-growing organization.
- Familiarity with Italian payroll coordination and employment administration.

📌 Recruitment Specialist (Milano)
🏢 iMile Delivery
📍 Milano