UX Researcher — Omnichannel Customer Experience (Italia)

UX Researcher — Omnichannel Customer Experience (Italia)

01 nov
|
Carl Zeiss SMT
|
Italia

01 nov

Carl Zeiss SMT

Italia

ZEISS in Castiglione Olona, Italy, seeks a UX Researcher to understand customer behaviour and translate findings into business insights. You will shape the Voice of the Customer programme and measure satisfaction across omnichannel touchpoints.
Collaborating with the Head of Omnichannel Customer Experience and cross‐functional teams, you will lead qualitative and quantitative research, produce actionable reports, and support journey optimisation with a human‐centred approach.

📌 UX Researcher — Omnichannel Customer Experience (Italia)
🏢 Carl Zeiss SMT
📍 Italia

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