Service Design Lead: From Contract to Live Service (Lombardia)

Service Design Lead: From Contract to Live Service (Lombardia)

01 nov
|
HLPY
|
Lombardia

01 nov

HLPY

Lombardia

hlpy is seeking a delivery/process professional to bridge contracts and operations across multiple countries. You will translate contracts into actionable processes, SLAs, and platform configurations before go-live, ensure feasibility, and drive onboarding across regions with cross-functional teams.

You'll craft KPI dashboards with the Data team and Delivery leadership, maintain our process library and RACI, and lead hands-on workshops to map and implement new processes as hlpy expands in Europe.

📌 Service Design Lead: From Contract to Live Service (Lombardia)
🏢 HLPY
📍 Lombardia

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