Overview As Sr Account Manager, you own end-to-end growth of a regional city cluster, shaping expansion, partner onboarding, and user experience. You drive city performance from coverage to promotional strategy, collaborating with Operations, Sales, and Marketing to deliver profitable, market-leading cities. You will prioritize cities and partners, improve uptime and content quality, and lead weekly business reviews. This role offers high-impact scope in a fast-paced, data-driven environment committed to expanding urban delivery. Retribuzione / Benefits
* quarterly performance premio
* equity plan
* private health insurance
* Glovo credit
* flexible work options (work from home 2 days/week)
* enhanced parental leave Responsabilità
* Make expansion decisions and coordinate with Operations to strengthen city presence
* Set partner acquisition priorities and manage pipeline for top partners
* Drive initiatives to fix basics: uptime, menu quality, CTDP optimization, and content controls
* Own city-level promotional plans with top partners
* Lead reporting through Weekly Business Reviews




* Promote attractive promotions with top partners to grow city presence
* Focus on prioritizing and growing priority cities Requisiti fondamentali
* Ownership mindset with a track record of hitting targets without supervision
* Ability to translate data (share, funnel, unit economics) into action plans and fluency with GMV, contribution margin, fail rate, uptime, and conversion
* Strategic prioritization to allocate scarce resources across cities and levers
* Experience mobilizing cross-functional teams including Operations, Sales, Marketing, and account teams
* Commercial and negotiation skills with partner management in marketplace, retail, FMCG, or food-delivery
* Organizational excellence managing multiple cities and deadlines
* Adaptability with a proactive, high-energy attitude
* Fluency in Italian and professional English, willing to travel across the region
* bias for action
* cross-functional influence
* analytical thinking
* Looker (or similar BI tools)
* SQL
* Salesforce

📌 Sr Account Manager S&M Cities Italy (Monza)
🏢 Glovo
📍 Monza