Overview As a Forward Deployed Engineer, you will implement Salesforce Data 360 inside customer environments, turning designs into production-ready data pipelines and AI-ready data layers. You’ll work with cross-functional teams to deliver real-time data foundations that support Agentforce AI agents. The role blends hands-on data engineering and software engineering to solve complex ingestion, identity, and governance challenges at scale. This is an opportunity to help shape how enterprises leverage real-time data and AI in practice. Retribuzione / Benefits
* incentive component tailored by grade level Responsabilità
* Build in customer environments using Data 360, SQL, Apex, Python, Flow and related tooling; deploy from sandbox to production
* Engineer the data layer: ingestion, harmonization, identity resolution, batch and streaming processing
* Ground AI agents with RAG, vector databases, search indexes, and knowledge bases
* Design and implement agent communication protocols (MCP, agent-to-agent) and secure data integration patterns
* Govern data integration, transformation, and governance across Salesforce ecosystem and external systems
* Ensure secure authentication/authorization (OAuth, SAML) and compliant enterprise security practices
* Troubleshoot ingestion, mapping, schema drift, and API issues with reproducible results
* Collaborate with customers, partners, and internal teams, delivering handoffs and documentation for ongoing support




* Contribute to roadmap through feedback and live evidence from deployments Requisiti fondamentali
* 8+ years in software or data engineering or technical implementation with a production data solution
* Bachelor’s degree in Computer Science or equivalent practical experience
* Hands-on experience implementing Salesforce Data 360 or similar data platform across ingestion, modeling, identity, insight, activation, and operations
* Experience building data pipelines and integrations with enterprise data platforms (e.g., Snowflake, Databricks, BigQuery, Redshift, Kafka)
* Proficiency in SQL; ability to write and optimize multi-table queries
* Fluency in at least one enterprise language (Apex, Java, Python, or JavaScript/TypeScript) and willingness to learn others
* Understanding of data modeling, APIs, integration patterns, and batch/streaming processing
* Experience building AI retrieval/app knowledge systems (vector databases, indexing, embeddings)
* Experience with secure service-to-service integration (OAuth, SAML) and agent protocols (MCP)
* Ability to implement against documented architecture and communicate with customer technical teams
* Experience delivering with customers/partners in deadline-driven environments
* Relevant Salesforce Agentforce/Data 360 certifications (preferred)
* Customer-facing collaboration
* Methodical problem-solving
* Clear communication with technical and non-technical stakeholders
* Data 360 (Data Cloud) experience
* SQL
* Apex

📌 Data 360 - Principal Forward Deployed Engineer- Italy (Milano)
🏢 Salesforce
📍 Milano