Overview
In this role you will drive the deployment of new customer operations and transformation programs within DHL’s network. You’ll translate designs into actionable plans, coordinate go-live activities, and ensure aligned warehouse layouts and systems. You’ll work with Solution Design and Operations teams to validate feasibility, lead testing and readiness, and support post-launch stabilization. This position offers hands-on impact in a fast-moving logistics environment and exposure to large-scale start-ups and transformations.
Responsabilità Support the implementation of new customer operations, warehouse start-ups and transformation projects
Translate operational and solution design requirements into practical execution plans
Coordinate implementation activities during project execution, go-live and ramp-up phases
Ensure warehouse layouts, operational flows, resources, equipment and systems are implemented according to project objectives
Collaborate with Solution Design teams to validate operational feasibility and execution requirements
Lead and coordinate testing activities, UAT,



process validation and operational readiness assessments
Support the deployment and validation of WMS and operational systems
Monitor implementation progress, identify risks and drive mitigation actions
Work closely with Operations teams to ensure a smooth transition to business-as-usual
Support performance stabilization and continuous improvement initiates after launch
Act as the key operational reference point throughout the implementation lifecycle
Requisiti fondamentali 3-5+ years of experience in Contract Logistics, Supply Chain, or 3PL environments
Experience in warehouse start-ups, implementations, or operational transformation projects
Strong understanding of warehouse operations and logistics processes
Knowledge of WMS and operational systems
Excellent stakeholder management and problem-solving skills
Availability to travel across Italy
Fluent English
stakeholder management
problem-solving
collaboration
WMS
operational systems
warehouse operations knowledge

📌 Logistics Implementation Specialist (Milano)
🏢 Deutsche Post DHL
📍 Milano