Overview
In this role you drive brand engagement and sales within your department, leading a team to meet quantitative and qualitative targets. You collaborate with the Store Director and HQ to implement action plans and provide timely feedback. You cultivate a positive, high-performing work environment that motivates staff and reinforces the brand culture. You build relationships with top clients and VIPs to foster loyalty while ensuring store standards and processes support compliance and efficiency. This is an opportunity to shape customer experiences in a luxury context and contribute to the brand’s local and international network.
Retribuzione / Benefits sales incentives
compensation starting at 45,000
benefits per national collective labor agreement
additional company policy benefits
equal opportunity employer commitment
Responsabilità Promote brand engagement to customers and drive department targets
Lead, coach, and develop the department staff
Implement action plans with HQ and Store Director and ensure follow-up at store level
Provide high-quality feedback and reporting to leadership




Create a positive, motivating workplace culture and maintain staff development
Promote the brand culture internally and externally and build a luxury client network (Top Clients and VIPs)
Ensure store atmosphere aligns with brand image and uphold luxury standards
Manage processes to ensure legal, safety, internal, sustainability, HR, and stock compliance; seek efficiency improvements
Requisiti fondamentali Significant experience in luxury goods or retail sales
managerial experience with ability to coach and give feedback
strong customer experience focus and loyalty
high organizational skills and ability to prioritize
adaptability, curiosity, listening skills, openness
excellent interpersonal and customer service skills
high availability and responsiveness
product sensitivity and knowledge of fashion trends
interpersonal skills
leadership and coaching
customer-centric mindset
adaptability
curiosity
excellent communication

📌 SAINT LAURENT Department Manager (Monza)
🏢 Kering
📍 Monza