Il processo di selezione sarà interamente gestito Gi Group.
--
Are you experienced in the banking or insurance sector and looking for a new opportunity?
Do you want to work in a dynamic environment where professionalism and innovation meet?
Grafton Banking&Insurance;* is a team dedicated to enhancing the experience, skills, and potential of candidates in the banking, financial, and insurance fields. We are a team of passionate professionals who work to guide our candidates towards roles and company environments that are most consistent with their skills and expectations.
For a leading client company in the insurance sector, we are selecting a:
Customer Service Credit Specialist
Monitoring payment flows
Managing bank account changes and SEPA mandates
Carrying out credit recovery activities (cash collection)
Issuing credit notes
In compliance with internal policies, managing credit limit overruns and executing customer blocks
Monitoring the deterioration of customer ratings
Maintenance/updating of economic and financial data
Monitoring the anti-fraud process
Bachelor's degree
Previous customer service experience in a commercial services company (at least 2 years)
Familiarity with payment monitoring and credit recovery
Familiarity with MS Office and MS Dynamics
Good knowledge of the English language (B1 level)
Strong customer orientation
Work schedule: Full time, 40 hours per week from Monday to Friday, with 1 day of lavoro da remoto per week.
Permanent contract directly with the company
- Reference CCNL: COMMERCIO, 4th level
- Remuneration and benefits: Gross annual salary around €30K + €12 meal ticket + welfare + quarterly bonus upon reaching objectives
- 8 days of smart working/month
Grafton Banking&Insurance; is a specialization of Gi Group Spa authorized to operate by the Ministry of Labour and Social Policies (Auth. The offer is intended for candidates in compliance with Legislative Decree no.
📌 Customer Service & Credit Collection Consultant (Milano)
🏢 Gi Group
📍 Milano
Candidati a questo annuncio
Mostra le tue capacità professionali all'azienda, compila il form e lascia un tocco personale nella lettera di presentazione, aiuterà il recruiter nella scelta del candidato.