h3bCompany Overview /b /h3pFor more than two decades, FoodChain ID has been at the forefront of the New Food industry, providing expertise worldwide to meet the growing demand for transparency, accountability, safety and sustainability. Our technical and business services support food safety, certification, testing, inspection, regulatory compliance and sustainability across the food chain. Today, more than 30,000 companies in over 100 countries rely on our industry-leading solutions. Our vision is to assure the safety, transparency and integrity of the global food chain, one client and product at a time. /ph3bPurpose of the Role /b /h3pBased in Bologna, you will lead the International Desk operations in Italy and coordinate certification activities across FoodChain ID offices and partner organisations in multiple countries. You will help teams apply consistent approaches to the international organic and product certification schemes managed by the Italy team, while working closely with local quality and operational teams. /ppThis is a hands-on leadership role. You will bring people together, provide clear direction and help improve how the certification process is organised and delivered as the business develops. /ph3bKey Responsibilities /b /h3ulliLead the International Desk in Italy, including day-to-day coordination and management of approximately three to four direct reports. /liliBuild strong working relationships with FoodChain ID teams and partner organisations in different countries, providing clear direction and coordinating work across locations. /liliSupport teams to apply consistent certification processes and ways of working, taking account of local requirements and the schemes managed by the Italy team. /liliWork across quality, service delivery and other relevant functions to resolve issues and improve the certification process, including risk assessment and the handling of non-conformities.



/liliCoordinate accreditation and technical requirements with Italy and in-country teams, including calibration, inspector training and witness audits. /liliOrganise practical training and onboarding for new inspectors, agree milestones and follow up to ensure progress. /liliCoordinate the team’s involvement in integrity programme visits by accreditation bodies, regulators and standards owners. /liliMaintain effective relationships with current partners and identify opportunities to strengthen collaboration or develop new partnerships. /liliTravel as required to meet teams and partners, understand local operations and support consistent ways of working. /li /ulh3Skills and Requirements /h3ulliSignificant experience in certification operations, ideally within an established or structured certification body or service provider. /liliExperience leading teams across different locations or cultures. This may include direct management and coordination of colleagues or partners who do not report directly to you. /liliA good understanding of how certification bodies operate, including the relationship between quality, service delivery, risk assessment and non-conformities. /liliOrganic certification experience is an advantage. Relevant experience in food safety or another certification field will also be considered. /liliA practical, solution-focused approach, with the ability to make sound decisions and turn improvement opportunities into action. /liliStrong organisation and project coordination skills, with the ability to manage competing priorities in a complex, changing environment. /liliCredible leadership and communication skills, with the ability to build trust, gain support and give clear direction across teams. /liliConfidence working with international colleagues and external partners. /liliFluent English required and preferably Italian. /liliWillingness to travel internationally as required. /li /ulh3Location and Working Pattern /h3pThis is a Bologna-based hybrid role, combining home working with regular presence in the Bologna office. /p #J-18808-Ljbffr

📌 International Certification And Operations Manager (Bologna)
🏢 FoodChain ID Group
📍 Bologna