CUSTOMER SUPPORT EXPERTS - ITALIAN SPEAKERS - ACCOMMODATION PROVIDED - LISBON PORTUGAL

About the Job:
Would you like to work abroad and experience a vibrant and international environment? Do you enjoy being at the forefront of customer experience ? We are currently hiring italian speaking customer support experts in Lisbon to support big international projects

Responsibilities:

Provide customer support over the phone, email and chat

Be the main point of contact for clients ensuring excellent and smooth customer experience and journey

Assist customers with questions, queries and information they might require

Support customers with issues, problems or claims and elevate as appropriate

Requirements:

Highly proficient in Italian both written and spoken at native or advanced level C2/C1 and fluency in English (B2 Level or above)

Customer-centered mindset and problem solver

Availability to work on rotating shifts

Valid right to work in the EU (EU citizen, EU passport ect..)

Benefits:

Structured training fully paid

Medical Insurance from day one

Meal allowance provided

Accommodation provided in Lisbon especially for projects requiring rotating shifts

Location:
Lisbon (Portugal)

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