03 nov
|
Virtual Latinos
|
Modena
03 nov
Virtual Latinos
Modena
Join the Virtual Latinos Core Team We're building the most dynamic remote team in Latin America—and we want you on board. As part of the Virtual Latinos Team, you'll play a key role in shaping how we serve our clients and empower our growing community of professionals across the region. If you're driven, collaborative, and ready to make an impact, this is your chance to grow with a team that's redefining remote work. Compensation & Details Pay Rate:
• Hourly Rate: $18–$23
• Full-time (40 hours per week) Schedule:
• 8:00 am
- 5:00 pm CST with a 1-hour lunch break
About the Role
We are looking for a highly experienced and proactive Chief of Staff to work directly with the CEO and oversee the day-to-day execution of executive operations. This individual will serve as the operational right hand to the CEO, ensuring that communications, deadlines, meetings, deliverables, and cross-departmental commitments are managed efficiently and consistently. The ideal candidate is an independent operator who takes ownership of outcomes, anticipates problems, coordinates people across departments, and ensures that nothing falls through the cracks. The person in this role must be comfortable making decisions within established guidelines, following up with senior stakeholders, and resolving issues before they require the CEO's involvement.
Key Responsibilities
1. CEO Inbox & Executive Operations
• Manage and prioritize the CEO's inbox, ensuring every substantive email is triaged within 30 minutes during
working hours
.
• Acknowledge requests promptly, communicate accurate status updates, and establish realistic completion timelines.
• Break complex requests into actionable deliverables, assign owners, establish deadlines, and monitor progress.
• Coordinate with employees, executives, vendors, lenders, attorneys, and other stakeholders to ensure timely completion.
• Follow each request through to final delivery and confirmation of closure. 2. Task & Deadline Management
• Maintain an accurate and up-to-date executive tracker using Microsoft Planner, Excel, or similar tools.
• Convert important emails, Teams messages, and meeting commitments into trackable action items.
• Review and organize the tracker daily, correcting duplicate entries, missing owners, incorrect deadlines, and incomplete information.
• Proactively follow up on upcoming deadlines and address overdue deliverables with recovery plans.
• Provide the CEO with concise updates highlighting overdue items, potential risks, and decisions requiring attention. 3. Problem-Solving & Cross-Departmental Coordination
• Investigate issues independently by reviewing company records, previous communications, internal systems, and relevant stakeholders.
• Identify bottlenecks and coordinate directly with responsible team members to resolve operational issues.
• Escalate only matters requiring the CEO's judgment, authority, or approval.
• Present escalations with supporting facts, actions already taken, business impact, and a recommended solution. 4. Property Reporting & Administrative Coordination
• Retrieve routine property reports from RealPage, including T12s, rent rolls, trial balances, and occupancy reports.
• Review reports for missing information, inconsistencies, and incomplete details before distribution.
• Coordinate with Asset Management to ensure lender and investor reporting requests are assigned, tracked, and delivered on time.
• Follow up with responsible departments to resolve reporting gaps. 5. CEO Calendar & Schedule Management
• Independently manage the CEO's calendar according to established scheduling priorities and guidelines.
• Schedule, reschedule, and decline meetings when appropriate.
• Protect designated focus periods,
personal commitments, and necessary travel time.
• Ensure meeting invitations include accurate titles, relevant information, and appropriate participants.
• Redirect requests that do not require the CEO's direct involvement to the appropriate team members. 6. Executive Meeting Preparation
• Prepare concise, one-page briefing documents before weekly leadership meetings and one-on-one meetings.
• Summarize completed tasks, delayed deliverables, outstanding decisions, and upcoming priorities.
• Identify questions and discussion points for each participant.
• Document meeting commitments and ensure each action item has a clearly assigned owner and deadline. Required Qualifications
• 12+ years of total professional experience, with at least 7 years in executive operations, operations management, project management, or program management.
• Previous experience directly supporting a CEO, COO, or other senior executive in a complex business environment.
• Proven ability to independently manage executive workflows, multiple priorities, and cross-functional deliverables.
• Strong experience with Microsoft 365, particularly Outlook, Teams, Planner, SharePoint, and Excel.
• Excellent written and verbal English communication skills.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage large trackers, identify discrepancies, and maintain accurate records.
• Demonstrated ability to follow up professionally with executives, employees, vendors, and external stakeholders.
• Excellent problem-solving, prioritization, and decision-making skills.
• High level of discretion, accountability, persistence, and professional judgment. Preferred
Qualifications:
• Experience working with RealPage or other property management systems.
• Exposure to real estate operations, property reporting, asset management, or lender/investor coordination.
• Experience supporting senior leadership in a fast-paced, multi-department organization.
📌 Chief of Staff (Modena)
🏢 Virtual Latinos
📍 Modena