Overview As an Account Manager, you cultivate key client relationships and grow the business by understanding client supply chains and delivering Flexport value. You will monitor account health, drive renewals and expansions, and guide onboarding and implementation. You act as a trusted advisor, using data to meet client expectations and promote product adoption. This role sits at the intersection of client success, operations, and sales, shaping outcomes for clients across a global logistics footprint.

Retribuzione / Benefits

- 22 vacation days
- life insurance
- statutory pension
- employee assistance program
- equity program

Cultivate and grow relationships with key business stakeholders to deepen Flexport engagement

Lead client onboarding and create standard operating procedures

Scope and guide implementation timelines for new opportunities





Collaborate with Global Operations to ensure metrics meet client expectations and resolve escalations

Prepare and present quarterly strategy reviews with minimal guidance

Drive product adoption with client stakeholders to maximize Flexport value

Continuously expand knowledge of supply chain processes through training

Use data (e.g., Salesforce) to monitor book health and identify improvement opportunities

2-4 years in sales, account management, or a client-facing role

- Client-centric mindset focused on outcomes and strategic account planning
- Strong business acumen
- Strong consultative approach to growing customers
- Salesforce

📌 Customer Accounts Manager (Milano)
🏢 Flexport
📍 Milano