Overview You will ensure the reliability, security, and performance of Henkel's local IT infrastructure in Italy, supporting production and critical operations. In a cross-functional, international environment, you'll collaborate with Global/Regional IT and plant teams to manage changes, deploy new components, and uphold security and compliance. You will diagnose and resolve local IT/OT incidents to minimise production impact and drive service excellence. This role offers hands-on infrastructure work with opportunities to grow your technical expertise and impact across a global organization.

Retribuzione / Benefits

Flexible work scheme

Hybrid work model

Global wellbeing standards

Gender-neutral parental leave

Employee Share Plan

Free Canteen

Responsabilità

Operate and maintain local server and network infrastructure in Italy

Identify, classify, and resolve failures in local IT/OT infrastructure to minimise production impact





Coordinate changes with Global/Regional IT to ensure service excellence and meet local requirements

Execute roll-out activities for new standard operations and tech components (setup, deployment, launch, decommissioning)

Ensure local compliance and security with corporate policies and standards

Requisiti fondamentali

- 3+ years of experience in a similar role
- Bachelor's degree or higher in Computer Science Engineering, Information Technology, ICT Engineering, or related fields
- Knowledge of ITIL processes
- Fluent in Italian and English (spoken and written)
- Effective communication and interpersonal skills
- Strong problem-solving skills
- MS Office proficiency
- communication
- interpersonal skills
- problem-solving
- ITIL processes
- local IT/OT infrastructure knowledge
- server and network infrastructure management

📌 ICT Junior System Engineer (Milano)
🏢 Henkel
📍 Milano