For our flagship store in Roma , we’re looking for a Store Manager to kick off, manage, and lead a high-performing team to ensure the best level of customer experience, deliver the brand’s vision, and achieve sales targets.
Excellent customer experience
Promote and delivers excellent in customer in-store experience;
ensure that the team understands customer needs, providing consistently high-quality service;
be active and present on the shop floor, acting as a role model and engaging with customers and team members.
Monitor and analyze sales analytics, budgets, and forecasts to optimize performance;
provides clear daily, weekly monthly sales targets with the team, as well as each individual team member, and follows up regularly on achievement;
provide hierarchy with clear and regular insights regarding the store performance.
Store Management
Oversee daily store operations, including inventory management and cash handling, in compliance with company policies;
communicates efficiently within the company, about the store needs for support in order to perform better, as well as opportunities for business acceleration;
manage staff scheduling, ensuring appropriate staff coverage.
Lead,



inspire and support the store team, fostering high energy,motivation and a strong spirit of teamwork;
foster a culture of constructive feed-back in the team;
ensure the company’s policies are understood and adopted by all team members.
At least 5 years of relevant experience as a Store Manager in a ready-to-wear retail brand, premium or luxury level;
experience in all aspects of store management and exceptional customer-oriented interactions, with the aim of creating outstanding customer service experiences and relationships;
strong communication skills, effective in interacting with the team, colleagues, and senior management;
fluent in English ((knowledge of additional languages will be considered a plus).
Permanent employment contract

- Full-time
- Level I under the Italian National Collective Bargaining Agreement for Employees in the Tertiary, Distribution and Services Sectors (CCNL Commercio – Confcommercio).
- Approximately €35.000–€40.000 gross annual salary (RAL), depending on the overall assessment of the candidate’s profile and experience.

#

📌 Store Manager (m/f - full time - permanent contract) (Roma)
🏢 Azienda Anonima Retail
📍 Roma