Tempo pienoDa Via Roma 3, 50123 FirenzeDescrizione completa della posizione

About Us

At Italy Pass Tours, we create unforgettable travel experiences, corporate events, and bespoke itineraries for clients across Italy. We pride ourselves on local expertise, flawless logistics, and delivering exceptional service from arrival to departure.

Position Overview

We are looking for an energetic, detail-oriented Destination Management Specialist to join our team. In this role, you will be the backbone of our local operations—designing itineraries, coordinating with local suppliers, managing logistics, and ensuring our clients receive world-class service on the ground.

Key Responsibilities

- Operations & Logistics: Oversee daily ground operations, including airport transfers, venue bookings, excursions, and transportation.
- Supplier Management: Build and maintain strong relationships with local vendors (hotels, transport providers, venues, guides, and restaurants).
- Client & Group Services: Serve as the main point of contact for incoming groups, VIPs, or event organizers, offering on-site assistance and resolving issues swiftly.
- Itinerary Design: Assist in crafting custom itineraries, activity schedules, and proposal packages tailored to client requests.
- Quality & Budget Control: Monitor supplier performance, track event/program budgets, and ensure all services meet company quality standards.

Qualifications & Skills

- Experience:



1–3 years of experience in hospitality, travel, event management, or DMC operations.
- Local Knowledge: Deep knowledge of local attractions, venues, culture, and logistics in Italy/ Europe.
- Languages: Fluent in English. Additional languages are a plus.
- Skills: Excellent communication, problem-solving, and organizational skills under pressure.
- Software: Proficiency in Microsoft Office / Google Workspace and travel management or CRM software.
- Flexibility: Willingness to work flexible hours, including weekends or evenings, depending on group arrivals and event schedules.

What We Offer

- Competitive salary
- Opportunities for career growth and travel industry perks
- A dynamic, supportive, and multicultural team environment

How to Apply

To apply, please submit your CV and a brief cover letter detailing why you are a strong fit for the role to [email protected]. Use the subject line "DMC Application - [Your Name]".

Please note: This position is open exclusively to candidates currently residing in Florence or the surroundi

Job Type: Full-time

Pay: €16,900.00 - €39,900.00 per year

Application Question(s):

- Do you have valid work permit in Italy? (only for non Italian applicants)
- Do you live in Florence or surrounding area?

Experience:

- DMC company work: 1 year (Preferred)

Language:

- english and italian fluently (Preferred)

Work Location: In person

📌 Destination Management Specialist / DMC Operations Coordinator (Firenze)
🏢 Italy Pass SRLS
📍 Firenze