Work with customers across executive, platform owner, enterprise architects, and development teams during selling, structuring, and implementation
Provide architectural advisory across multiple engagements to guide customers, partners, and internal team members
Offer architectural knowledge across multiple workflows (ITSM, HRSD, SPM, IRM, CMDB)
Develop relationships with Co E and business leaders to understand Service Now's role in digital transformation
Translate business goals and outcomes into customer roadmap and architectural blueprints
Engage with Enterprise Architects to position Service Now as the digital transformation platform standard
Manage technical governance and delivery operating model
Ensure instance health by reducing technical debt and aligning to Service Now leading practices




Support the sales effort by scoping and estimating the engagement and change orders
Be an active contributor of leading practices and expertise related to the Service Now platform Qualifications: 8+ years of progressive experience in professional services or equivalent
Demonstrated management consulting experience
Creativity with comfort running programs independently within a startup-paced environment
Success driving complex issues through analysis and resolution
Industry domain expertise, enterprise architecture experience
Large program experience leading architecture and design, cloud application technology experience
Experience leveraging or integrating AI into work processes, decision-making, or problem-solving

📌 Servicenow Architect (Italia)
🏢 Webologix Ltd
📍 Italia