OverviewAs a Professional Services Architect you lead the design and planning of Idira solutions for customers, establishing best practices to adapt to the evolving security landscape.
You will collaborate closely with implementation, sales, and product management to ensure solutions meet customer needs and Idira security standards.
You provide guidance on privileged account security, assess business impact, and help set the direction for customer deployments.
This role offers remote work with cross-functional collaboration to drive meaningful security outcomes at scale.
You will shape technical strategy, influence outcomes, and act as a trusted expert across client and internal teams.
ResponsabilitàDesign and architect solutions and planning documentation for Idira customers
Understand customer needs and guide short- and long-term goals across the customer journey
Advise on best practices and trends in privileged account security
Assess near-term needs to establish business priorities and advise on options and impact
Demonstrate understanding of large-scale IT systems, security risk management and vulnerabilities
Establish standard approaches for deploying Idira solutions and securing privileged accounts




Serve as a technical expert for clients and internal/external teams
Develop and maintain positive customer relationships
Coordinate communications between customer, implementation services, sales, product management and marketing
Resolve issues and escalations while managing expectations and ensuring customer voice
Requisiti fondamentali3+ years in Cybersecurity, Professional Services, or a client-facing technical leadership role
CISSP or equivalent security certification (preferred); Cloud certifications (Azure, AWS, or GCP)
Knowledge of privileged account security, enterprise networking, databases, systems administration, and vulnerability management
Strong stakeholder management, technical communication, and cross-functional leadership
Proactive and adaptable problem solver with influence over others
Ability to communicate to technical and executive audiences
Full professional proficiency in English; secondary European language advantageous
Occasional travel may be required
stakeholder management
cross-functional leadership
clear technical communication
privileged account security
enterprise networking
databases

📌 Professional Services Architect (Lazio)
🏢 Palo Alto Networks
📍 Lazio