Overview
In this role you will manage the post-sales lifecycle for enterprise customers, translating technology value into business outcomes. You will partner with clients to drive adoption, renewals, and expansion while representing the company's solutions to both business and technical stakeholders. You'll lead QBRs, executive discussions, and technical enablement to align customer objectives with platform use and outcomes. This position blends technical credibility with commercial savvy to protect revenue and foster long-term relationships in a remote-capable, Italy-based setting.
Responsabilità
Drive adoption and utilization of Qualys solutions with enterprise customers
Own renewal and upsell pipeline, develop account strategy and renewal execution
Provide functional and technical customer support and deliver compelling presentations
Lead QBRs/EBRs, roadmap discussions, and strategic planning aligning health with expansion
Conduct periodic business reviews to link objectives with platform adoption and outcomes
Perform technical PoCs, demonstrations, and enablement sessions as needed
Respond to RFIs/RFPs with technical and functional details
Collaborate with partners to create joint business plans and align goals
Maintain accurate CRM visibility of opportunities and pipeline




Advocate for customers by sharing feedback with Product Management and Engineering
Qualify opportunities using MEDDPICC or similar methodologies
Requisiti fondamentali
Fluent in Italian and English
Strong knowledge in security and compliance: Vulnerability Management, Cloud Security, Policy Compliance, IDS/IPS, Network Scanners, PCI, and audit tools
Experience with federal regulatory compliance issues a plus (ISO *****, HIPAA, GLBA, SOX)
Excellent presentation and professional written communication for emails, RFPs, and reports
Comfortable interacting with all levels from C-level to technical staff
Organized, analytical, and adept at removing obstacles creatively
5–7 years relevant experience
Bachelor's degree or equivalent experience
Willingness to travel within sales territory and other locations
Ability to blend technical expertise with commercial judgment for renewal and growth
Experience supporting renewals and managing customer success or growth initiatives
Experience conducting customer business reviews or executive-facing presentations preferred
presentation skills
customer focus
strong communication
Vulnerability Management
Cloud Security
Policy Compliance

📌 Technical Account Manager (Prato)
🏢 Qualys
📍 Prato