Genesys Cloud Expert We are currently seeking an experienced Genesys Cloud Expert for an urgent 1-year contract supporting a major financial services client. The role is primarily focused on end-to-end product configuration and hands-on delivery using core platform tooling, specifically Genesys Cloud Architect. Role Details:
- Duration: 12-month engagement starting November 2026
- Engagement Type: Contract / B2B
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Location:
Hybrid (Milan office 1–2 days per week strongly preferred / recommended)
- Language Requirement: Fluent Italian speaker

Key Responsibilities
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Requirements:

- Minimum 2+ years of hands-on experience working directly with Genesys Cloud
- Deep technical expertise in Genesys Cloud product configuration
- Strong experience designing, building, and maintaining flows using Genesys Cloud Architect
- Background delivering solutions within the financial or enterprise sector is a strong advantage
- Fluent Italian language skills (spoken and written)

📌 Cloud Architect (Milano)
🏢 Explore Group
📍 Milano