Service Delivery Technical Consultant (Italia)

Service Delivery Technical Consultant (Italia)

03 nov
|
Hewlett Packard Enterprise
|
Italia

03 nov

Hewlett Packard Enterprise

Italia

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. HPE is currently looking for a HPC Technical Consultant with a strong experience in Linux system administration, as well as HPC core technologies including compute, networking, storage, job schedulers, management tools. The main responsibility of the HPC Technical Consultant is to support the Customer’s sysadmin and HPE hardware teams in daily operations, and therefore contribute to the achievement of contractual SLA in terms of availability, stability and performance. In a typical day as a HPC Service Delivery Consultant, you would: Qualify, analyze, troubleshoot, and resolve whenever possible the incidents with the right level of autonomy & expertise Increase autonomy and expertise of the HPE hardware team involved in repairs and maintenance tasks Work with HPE level 3 support and engineering teams to diagnose complex issues and implement resolution actions Red Hat, AMD, Intel, Nvidia, … Collaborate with the Customer sysadmin and support teams Manage the customer relationship, including verbal & written communication. We Are Looking For An Experienced IT Professional Understanding, at a detailed level,



all architectural dependencies of technologies in the customer’s IT environment Committed to deliver the service as expected by the Customer, and to meet contractual SLA Good at partnering, innovating, and continual improvement Able to speak Italian and English, with good verbal and written communication skills Strong Linux system expertise, with good experience with distribution management (Red Hat, …) Strong knowledge of HPC systems and underlying components DevOps: Ansible, Git, Puppet, Bash or Python scripting, … Parallel computing and development software stacks Big Data databases: Monitoring tools and dashboards: Prometheus, Grafana Docker containers, Kubernetes A competitive salary and extensive social benefits Diverse and dynamic work environment Work-life balance and support for career development Want to know more about it? HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities.



If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability. What We Can Offer You We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #Services Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (H

📌 Service Delivery Technical Consultant (Italia)
🏢 Hewlett Packard Enterprise
📍 Italia

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