Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
We are very proud of our 75+ year history serving U.S. military and government clients and are always looking for new talent to help us grow as a team.
What You'll Do Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accounts
Ensures reservations are built according to client standards and preferences
Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation
Resolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges and complex fares
Assignments include both routine and non-routine work
May be required to assist with department related projects and implementations (clean-up, startup, closeout, etc.)
What We're Looking For 2+ years industry experience preferred or a strong customer service background
Experience in travel support roles preferred
English and Italian fluent - written and spoken
Another language as a plus
Diligent to ensure high level of accuracy
Basic MS Office
Capable of working with minimal supervision
Good travel industry knowledge
Skilled in GDS - Sabre preferred




Location Pisa, Italy
The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do.
health and welfare insurance plans
retirement programs
parental leave
adoption assistance
wellbeing resources to support you and your immediate family
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities.

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