YOUR MISSION: As an Ambassador of the Maison, you ensure a unique client experience before, during and after a sale and proactively develops your client portfolio. You also participates to the daily boutique operations. HOW WILL YOU MAKE AN IMPACT? Sales Achievements
* Ensure a unique and exceptional client experience during a sale
* Perfectly master the steps of a sale (welcome, discover and understand, convince, close and develop)
* Adapt according to client(s) needs and motivations
* Strive to always improve and surprise the client(s)
* Deal with ease during negotiations and objections
* Transmit the passion and values of the Maison
* Act as the privileged contact for the client(s) in case of After Sales
* Meet individual and boutique targets, both quantitative and qualitative Client Relationship & Portfolio Development
* Cultivate strong client relationships and develop client loyalty
* Efficiently develop the client portfolio
* Execute targeted CRM actions
* Participate in client events and act as an Ambassador of the Maison Daily Boutique Operations
* Respect all brand and boutique policies and procedures
* Participate in inventories
* Participate in the set up and breakdowns at opening and closing of the boutique
* Participate in the implementation of Visual Merchandising guidelines
* Assist with special projects when requested HOW WILL YOU EXPERIENCE SUCCESS WITH US? We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.
WHAT WE OFFER
* CCNL Commercio
* Salary Range (tempo pieno) 30K – 38KEUR
* Commission Scheme
* 8 EUR Meal Voucher per working day #J-18808-Ljbffr
📌 Sales Associate (Lombardia)
🏢 Richemont
📍 Lombardia
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