Since 1828, Guerlain has been dedicated to creating absolute Beauty and transmit a more beautiful world. To reveal wonders – through the craft of exceptional products, but also through the development of exceptional and audacious talents. We run a transformation at a fast pace and are onboarded on the accelerating elevation journey that will lead us to the clear destination of being the most iconic high perfumery and high cosmetic house in image and products, above the competition, the most exclusive one. RESPONSIBILITIES & MISSION As part of the Guerlain Italy team, the Retail Performance Analyst will report directly to the Brand General Manager. This role is pivotal in driving and executing strategic analysis to monitor performance and support critical business decisions, with a strong focus on understanding retail performance vs target, maximizing productivity, and identifying areas of improvement or needs for correction. This position demands deep analytical capabilities, a high degree of autonomy, and the ability to translate complex data into actionable insights and strategic recommendations for various departments within the Maison. The main responsibilities are: Retail performance & Advanced Reporting
• Design, develop, and manage complex data models to assess the retail results and effectiveness of our cation plans vs objectives and identify gaps / opportunities.
• Lead the collection, analysis, and interpretation of all retail sales data from different sources delivering strategic weekly, monthly, and annual reports.
• Proactively monitor and evaluate overall retail performance, identifying trends, deviations, and key productivity drivers.
• Conduct in-depth Retail analysis covering market trends and competition retail results providing critical input for strategic positioning.




• Develop benchmark analyses and sell-out potential forecasts for new product launches, supporting objective setting and strategic planning.
• Execute detailed post-launch analyses to evaluate performance against targets, sell through and updated estimates vs targets
• Perform comprehensive retail productivity and profitability analyses for individual points of sale (door productivity), identifying best practices and areas for improvement across the retail network.
• Monitor and analyze key retail KPIs to optimize operations and sales strategies, proposing corrective and developmental actions. Business Intelligence & Decision Support
• Manage and develop advanced Business Intelligence solutions on excel and power BI, reports, and dashboards for all key departments (Marketing, Sales, Merchandising, Retail, Training).
• Proactively identify cross-functional analytical needs and propose innovative solutions to enhance operational efficiency and effectiveness.
• Execute complex ad-hoc analyses to support specific business initiatives and senior management requests. Communication & Strategic Partnership
• Collaborate closely with sales, marketing, and retail teams to provide strategic insights and support the preparation of budgets, key presentations, including Canvass meetings and management reviews.
• Present findings and recommendations clearly, concisely, and persuasively to diverse audiences, including senior leadership, influencing business decisions.



REQUIREMENTS
• Master’s degree in economics, Business Administration, Management Engineering, or a related field.
• Excellent analytical capabilities with a Strongly data-driven mindset.
• Precision, meticulous attention to detail, and a commitment to data accuracy and integrity.
• Strong interpersonal skills and the ability to work effectively in cross-functional teams and influence stakeholders at various levels.
• Exceptional communication skills, both written and verbal, with the ability to present complex information to non-technical audiences and senior management
• Advanced proficiency in Microsoft Office (especially Excel for advanced analysis and PowerPoint for high-impact presentations).
• Excellent command of both Italian and English (spoken and written). For new joiners in this role in Italy, the initial annual gross salary is starting from 32.000 Euro. This salary has been determined on the basis of objective and gender-neutral criteria and corresponds to the compensation normally granted for this position at the time of publication of this job posting. Actual compensation may vary depending on factors such as your unique combination of experience and skills, seniority, and current organizational needs. This role also provides for participation in an annual discretionary premio scheme, determined at Guerlain’s sole discretion based on individual and/or company performance. In addition to the benefits provided by law, further benefits may be granted in accordance with current company policies. The employment relationship will be governed by the provisions of the applicable national collective bargaining agreement CCNL Commercio (starting from III Level) as applied by LVMH Profumi e Cosmetici Italia.

📌 Retail Performance Analyst (Milano)
🏢 Guerlain
📍 Milano