- Zoning and troubleshooting SAN connectivity performance issues
- LUN mapping and masking
- Performance capture from storage side
- Replication using Snap Mirror/Snap Vault
- Storage monitoring
- Good knowledge of syslog configuration and monitoring
- LUN management
- Depth experience in NetApp NAS NFS CIFS
- Good knowledge of FC iSCSI protocol
- Provide support and resolution for level 2 and level 3 troubleshooting
- Perform zoning (e.g., creation of alias zones and its management), firmware upgrade, and troubleshooting on Brocade and Cisco SAN switches
- Aggregate volume setup and provisioning tasks such as thin provisioning, compression, deduplication, snapshot retention, and snap clone
- Depth experience in NetApp NAS/SAN ESERIES
- ONTAP monitoring using OnCommand Unified Manager / System Manager, log file analysis, etc.
- Performance‑related troubleshooting
- Root cause analysis of critical issue tickets
- Storage Fabric OS firmware upgrade
- Troubleshoot software configuration issues (shelf, disk, cf, ic, etc.)
- Worked with ITSM tools like ServiceNow
- Prepared technical documents on relevant topics
Skills
- Mandatory Skills: HP‑Storage, EMC Storage
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology and Administrative
Industries
Banking, Financial Services, and Software Development
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