Overview As Spare Parts Specialist, you will optimize spare parts operations to ensure smooth order processing, stock availability, and timely support for our dealer and service network. You’ll work cross-functionally with Aftersales, Service, and China Logistics to uphold high service levels and accuracy in data. This role offers impact by improving inventory efficiency and service leadership in a zero-emission, environment-focused company. You will engage with a global team to drive performance and continuous improvement. Responsabilità
* Manage spare parts orders from receipt to fulfilment
* Monitor spare parts availability and address supply-related issues
* Provide daily operational support to service network and dealerships on parts, orders, and logistics
* Collaborate with Aftersales, Service, and China Logistics to ensure high service levels
* Prepare and update reports on sales, stock levels, backorders, and KPIs
* Analyse data to identify improvement opportunities




* Maintain spare parts databases and related information systems
* Support inventory planning and stock optimisation Requisiti fondamentali
* Minimum 3 years of experience in the automotive industry, preferably in spare parts and/or aftersales
* Good understanding of spare parts management processes and service network operations
* Excellent knowledge of Microsoft Excel (PivotTables, advanced formulas, data analysis, reporting)
* Good command of written and spoken English
* Strong analytical and problem-solving skills
* Good organisational and interpersonal skills
* Team-oriented mindset with strong customer focus
* Analytical thinking
* Problem-solving
* Organisational skills
* Microsoft Excel (PivotTables, advanced formulas)
* Data analysis
* Spare parts management

📌 After Sales (Monza)
🏢 BYD EUROPE
📍 Monza