Your Contribution As Team Lead Sales Operations, you will lead the local team in Parma and play a key role in the global SAP/MORE rollout. This is a great opportunity to shape new digital sales processes, drive operational improvements and support a business serving around 450 distributors across EMEA and selected global markets.
* Lead, manage and develop the local Sales Operations team, ensuring effective day‑to‑day operations, coaching team members and supporting them through ongoing changes.
* Ensure efficient execution and continuous improvement of sales processes, from customer order processing through order handover.
* Drive the implementation and optimization of digital sales operations, including SAP/MORE and relevant sales tools, reducing manual activities and improving efficiency.
* Support sales planning and performance through reliable reporting, forecasting, analyses and accurate sales data.
* Ensure effective use of sales systems and tools, with a strong focus on data quality, pricing processes and consistent application of global standards.
* Act as an escalation point for operational, process and system‑related topics and ensure effective cooperation with relevant internal stakeholders. Your Experience & Qualifications
* Degree in Business Administration, Sales, Economics or a related field, or comparable professional experience.
* Several years of experience in Sales Operations, Customer Service,



Order Management or a comparable commercial function, preferably in an international environment.
* Proven experience in leading, coaching and developing a team.
* Good understanding of sales processes, including order management, pricing, forecasting and reporting.
* Experience in project and change management, ideally related to system implementation, transformation or digitalization projects.
* Experience with ERP and sales‑related systems; knowledge of SAP and CRM solutions is a strong advantage.
* Strong analytical and problem‑solving skills, combined with a structured, hands‑on approach and good communication skills.
* Very good Italian and English skills are required; knowledge of an additional language is an advantage. Our Offering We will provide a collaborative environment working on exciting assignments, along with personal& careerdevelopment opportunities. After inviting you to the recruitment process, the next step will typically be a screening call followed by video or personal interview(s). For more information about MAHLE and what a career with us looks like for you, #TeamMAHLE is diverse– and we see that as a great advantage We welcome applications with diverse experiences, backgrounds, and identities.

Salary:
EUR 42 000
- 45 000 I Department: Logistica OUTBOUND MESXC Do you have any questions? IVANA.
VELJIC.
ADAMOVIC@MAHLE.
COM #J-18808-Ljbffr

📌 Sales Operations Team Lead (Emilia-Romagna)
🏢 Mahle
📍 Emilia-Romagna