TL; DR

Pillar isan Italian startup founded on February 13th, 2025, which has grown rapidly after raising a €3.2M funding round. We are revolutionizing construction site management. We are looking for an Account Manager with 2–4 years of experience to manage and grow our existing customer base.

The role

The Account Manager is responsible for customer success and expanding existing revenue. This is not customer support: it is a post-sales commercial role.

You will be responsible for:

- Ensuring product usage and adoption
- Identifying upsell / cross-sell opportunities
- Reducing churn
- Building strong, long-term customer relationships

What we are looking for

Must have:

- 2–4 years of experience in Account Management / Customer Success / Sales
- Strong relationship-building skills




- Proactive mindset
- Results-oriented approach (retention + expansion focus)

Nice to have:

- SaaS experience
- Experience working with SMEs
- Analytical skills

Permanent contract €37–45k OTE + benefits

What we offer

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- Bonuses tied to retention and expansion
- Active customer portfolio from day one
- Dynamic and meritocratic environment

Why join Pillar

- Direct impact on company growth
- Real customers with real operational problems
- Hybrid role between relationships and revenue
- Opportunity to grow into senior or sales leadership roles

📌 Account Manager (Lombardia)
🏢 Pillar
📍 Lombardia